Romjee Inc. ("Romjee," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at romjee.ai and related services (collectively, the "Service").
Information We Collect
Information You Provide
- Account information: Name, email address, password, business name, and profile details when you create an account.
- Client data: Names, email addresses, and other information about your clients that you add to the platform.
- Content: Files, invoices, proposals, messages, and other content you create or upload.
- Payment information: Billing address and payment method details, processed securely by our payment processor, Stripe. We do not store full credit card numbers.
Information Collected Automatically
- Usage data: Pages visited, features used, actions taken, timestamps, and referring URLs.
- Device information: Browser type, operating system, device type, screen resolution, and IP address.
- Cookies: We use essential cookies for authentication and session management, and analytics cookies to understand how the Service is used.
How We Use Your Information
- To provide, maintain, and improve the Service
- To process transactions and send related information (invoices, confirmations, receipts)
- To send administrative messages, security alerts, and support communications
- To respond to your comments, questions, and support requests
- To monitor and analyze usage trends to improve user experience
- To detect, prevent, and address fraud, abuse, and technical issues
- To comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers: With third-party vendors who perform services on our behalf (hosting, payment processing, email delivery, analytics) under strict data processing agreements.
- Client portal access: Information you choose to share with your clients through the portal (files, invoices, messages) is visible to those clients.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
Cookies
We use the following types of cookies:
- Essential cookies: Required for authentication, session management, and security. Cannot be disabled.
- Analytics cookies: Help us understand how users interact with the Service. You can opt out via your browser settings or our cookie preferences panel.
We do not use advertising or tracking cookies.
Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS 1.3
- All data is encrypted at rest using AES-256 encryption
- Infrastructure is hosted on SOC 2 Type II compliant data centers
- Regular security audits and penetration testing
- Access controls and audit logging for all internal systems
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data
- Export your data in a portable format
- Opt out of analytics cookies
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at privacy@romjee.ai. We will respond within 30 days.
Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance). Backups are purged within 90 days.
Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect information from children under 16. If we learn we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at: